The days of the paper sign in sheet are gone! Using a simple touch screen app, your office now has a way of automatically sorting the customers, accurately time stamping each entry, notifying the staff and tracking the statistics for analysis.
The whole process is now automated using a cleaner electronic sign in system. Customers can sign in on their own, reducing the workload of the receptionist. Once they sign in, the individual department is notified directly on their computers. The automatic sorting and direct notification drastically reduces the response time to the customer.
DSS Check In automatically sorts and organizes customers into a check list shown on all network computers. Organize customers with up to 12 departments and 12 reasons per department. The customer list becomes a checklist for staff.
DSS Check In is one of the only queuing systems on the market that is HIPAA Compliant. Our systems adhere to HIPAA regulations with encryption and privacy policies & procedures. Our Business Associate Agreement is available for review on our login page.
Do you know exactly what your wait times are? Accurate time stamps provide documentation and statistics to help manage your office. Reports will give traffic volumes by the hour, wait times and overall staff performance
Let's face it. Customers don't estimate time very well. An accurate time stamp will document the moment a customer checks in, when they were helped and when they left.
DSS Check In will sort visitors and notify the correct department or staff member. Unlike a paper sheet, multiple staff can monitor the lobby and respond directly.
Having your customer check in information in a database allows you to generate valuable reports. Document each visitor. Track office volume, wait times and performance.
All the screens of the kiosk are designed to be simple and fast. Gather the information you need at the check in kiosk like name, current phone number and more.
DSS Check In works with the Mobile Check In app. This allows customers to check in using a cell phone from up to 400 yards away. This offers a faster, safer way to check in and can expand your waiting area to the parking lot.
All the information from the kiosk or mobile app is passed to a simple dashboard. Staff can acknowledge and check out each visitor which gives an accurate timeline of the visit and helps others know who is being helped and who is waiting.
Allows customers to check in using a mobile app. Expands your waiting area to up to 1/4 mile away.
Simple way to call visitors when you're ready. Messages are sold in blocks of 4000 msgs for $100
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Take a tour with a live person on the phone. We are happy to give you a personalized, online demonstration. We'll show you all the features and answer any questions you may have. By the end of the short call, we can have you set up for a free, no obligation, 14 day trial of the complete system.Click Here to schedule a demo call
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